Seventhera Flow Denim

At Seventhera, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 14 days of receiving your item. To be eligible for a return, your item must be.

To start a return, please contact our support team with your order number and reason for return. We will provide further instructions.

Non-Returnable Items

Certain types of items cannot be returned, such as:

Refunds

Once we receive and inspect your return, we’ll notify you about the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.

Exchanges

We currently do not offer direct exchanges. If you need a different item or size, please return the original product and place a new order.

Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

At Seventhera, we’re committed to delivering your order quickly, safely, and reliably — wherever you are.

Processing Time

All orders are processed within 1–3 business days.

Custom or personalized items may take 2–5 business days for production before shipping.

Shipping Time

7–15 business days
10–20 business days

Shipping times may vary based on location, customs processing, or high-volume periods.

Shipping Rates

We offer flat-rate shipping of $6.99 for all orders.

Enjoy free shipping on orders over $50 USD.

Tracking Information

Once your order ships, you’ll receive a confirmation email with your tracking number.

Please allow 1–3 business days for tracking to update.

Customs, Duties & Taxes

International orders may be subject to import duties or taxes. These fees are not included in our prices and are the customer’s responsibility.

Wrong Address Disclaimer

Please double-check your shipping address at checkout. Seventhera is not responsible for lost packages due to incorrect or incomplete addresses.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, contact us at contact@seventhera.com and we’ll assist you in locating your shipment.

At Seventhera, we take pride in creating products that are both unique and high-quality. Each item is crafted with attention to detail, ensuring a premium experience for every customer.

Made to Order

Many of our products, including personalized or limited-edition items, are made to order. This allows us to reduce waste and offer exclusive designs tailored just for you.

Production Time

1–3 business days
2–5 business days

Please note: Production time is separate from shipping time. Your order will ship immediately after the manufacturing process is complete.

Quality Control

All items undergo a thorough quality inspection before shipment. We aim to ensure every product meets our high standards in print accuracy, material quality, and finishing.